1. Introduction

Welcome to 624 Digital. By using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our services.

2. Services Provided

624 Digital offers technology consulting, Fractional CTO services, CRM solutions, and digital transformation services. These services are subject to the terms outlined in this agreement.

3. User Responsibilities

By using our services, you agree to:

- Provide accurate and current information.

- Comply with all applicable laws and regulations.

- Refrain from using our services for illegal or unauthorized purposes.

- Maintain the security of your account credentials.

4. Payment & Subscription Terms

- Billing: Fees for services or subscriptions are billed in advance based on the selected plan.

- Refunds: Payments are non-refundable unless stated otherwise in a written agreement.

- Cancellations: Users may cancel subscriptions with notice as outlined in our cancellation policy.

- Late Payments: Failure to pay on time may result in service suspension or termination.

5. Data Protection & Privacy

Your privacy is important to us. Our [Privacy Policy](#) explains how we collect, use, and protect your personal data. By using our services, you agree to our data handling practices.

6. Intellectual Property Rights

- All content, branding, methodologies, software, and services provided by 624 Digital are the intellectual property of 624 Digital.

- Clients do not gain ownership of proprietary tools, templates, or software unless explicitly stated in a written agreement.

- Unauthorized copying, distribution, or modification of our intellectual property is strictly prohibited.

7. Third-Party Services & Integrations

- Some of our services may include integrations with third-party platforms.

- 624 Digital is not responsible for third-party service failures, downtimes, or data breaches.

- Users are responsible for reviewing and complying with the terms of third-party service providers.

8. Acceptable Use Policy

Users may not:

- Use our CRM, automation, or software tools for spam, phishing, or illegal activities.

- Engage in any activity that violates data protection laws (e.g., GDPR, CCPA).

- Attempt to reverse-engineer, duplicate, or misuse our proprietary systems.

Violations of this policy may result in service suspension or termination.

9. Service Availability & Downtime

- We strive for 99.9% uptime but do not guarantee uninterrupted service.

- Scheduled maintenance or unforeseen technical issues may result in temporary downtime.

- 624 Digital is not responsible for any losses due to service interruptions.

10. Liability for Data Loss

- 624 Digital is not responsible for data loss due to customer actions, third-party software failures, or cyber incidents beyond our control.

- Users are responsible for maintaining backups of important data where applicable.

11. Client Responsibilities for Software Implementation

- Clients must provide timely access to necessary information, accounts, and internal resources for successful implementation of software and technology solutions.

- Delays caused by client inaction may affect project timelines and costs.

12. Compliance with Industry Regulations

- Users must ensure their use of 624 Digital’s services complies with applicable industry regulations, including but not limited to GDPR, HIPAA, and CCPA.

- 624 Digital is not liable for compliance failures resulting from improper implementation by the client.

13. Limitation of Liability

624 Digital is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the services in the past six months.

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14. Indemnification

Users agree to indemnify and hold 624 Digital harmless from any claims, damages, or legal disputes arising from the misuse of our services.

15. Termination Clause

We reserve the right to suspend or terminate services if:

- A user violates these terms or engages in prohibited activities.

- There is a failure to make timely payments.

- A security threat or legal requirement necessitates termination.

16. Dispute Resolution & Arbitration

- Any disputes arising from these terms shall first be resolved through good-faith negotiation.

- If unresolved, disputes may proceed to mediation or binding arbitration before court proceedings.

- Arbitration shall take place in Dallas, TX, under Texas law.

17. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services after changes take effect constitutes acceptance of the new terms.

18. Governing Law

These Terms of Service are governed by the laws of Dallas, TX, USA. Any disputes will be resolved in a court of competent jurisdiction in Dallas, TX.

19. Contact Information

For questions regarding these terms, please contact us at [email protected].